Cooper Gay Swett & Crawford Selects Xuber to Power MGA Business Growth

on 02 September 2014

- First implementation for Cooper Gay to take place in Sydney, Australia - 

London, 2 September 2014: Xuber, Xchanging’s insurance software business, has been selected by Cooper Gay Swett & Crawford (CGSC), the leading independent insurance and reinsurance intermediary, to install the OPEN Core Platform: MGA solution at its Sydney based Epsilon Managing General Agent (MGA). The product will enable CGSC to consolidate and grow its global MGA and program business. The contract marks the first win for Xuber’s expanded business, following the acquisition of Agencyport Europe in July this year.

OPEN Core Platform: MGA provides CGSC with a single view of the MGA and program business, as well as common process, workflow, reporting and tailored functionality. It also offers brokers who engage with CGSC easy access to the service, enabling them to transact business swiftly and accurately enhancing their own competitive advantage.

The product is part of Xuber’s OPEN Suite, and is configured for Managing General Agents to provide an agile, end-to-end policy administration solution, through which CGSC can manage and report on every stage of the policy life cycle including underwriting, accounting and claims, for all major classes of business.

The OPEN Core solution has been developed with flexibility in mind, and will adapt to CGSC’s needs as the company grows. The web portal aspect of the solution provides easy access for brokers and third party administrators to facilitate efficient processing of claims. Furthermore, it will provide CGSC with a cost saving and better regulatory control.

Chris Baker, Managing Director of Xuber said: “Cooper Gay Swett & Crawford joins our flourishing customer base in the dynamic MGA marketplace. While MGA businesses vary greatly, their challenges are the same: How to operate efficiently, how to access and interpret granular data, and how to adapt to the changing and varied market.”

“We are committed to investing in our people, service and products, and this has delivered in terms of our results. Furthermore, this marks the first client win for Xuber since its recent expansion, and is evidence of our even stronger offering. We want to partner with ambitious companies that appreciate our collaborative ethos, and are delighted to be working with CGSC on this exciting initiative, bringing together multiple MGA’s and programs across their entire international business.”

John Flanagan, Chief Administration Officer, CGSC, said: “We recognised the need to deploy a strategic MGA product that will streamline our global processes, provide greatly enhanced customer and carrier service and support our MGA growth and acquisition strategy. Xuber will enable us to do this by consolidating our complex global MGA and program business.”

“A key part of the decision is our confidence in Xuber’s ability to deliver the solution across our business. We’ve been hugely impressed with their open and forthright engagement. They are a disciplined team who know how to deliver in this complex insurance space.”

CGSC Head of Operations, Gavin Southwell, led the search for an appropriate solution and said: “OPEN Core Platform: MGA became a clear and straightforward choice for us. It provides us with a single scalable solution that will fulfil the needs of our international MGAs and insurance programs in different regions with the various language, currency, tax and regulatory requirements that go with them. Of equal importance, there’s a collaborative culture running through the entire Xuber team which is greatly appreciated. We look forward to seeing our first implementation in Australia go live and additional implementations over time. ” 


For further information, please contact:

Sarah Sutton
Tel: +44 (0)20 3604 5509

Emma Beresford
Tel: +44 (0)20 7566 9714


What we are
Xuber is an international software house that has been a trusted provider of innovative specialist commercial insurance software, end-to-end, for over 30 years. Xuber forms part of Xchanging plc, the business process, procurement and technology services provider.

What we do
Xuber provides software for insurance specialists, by insurance specialists. The unique configurability and flexibility of its offering removes constraints and enables business growth via greater integration and global reach. Our solutions are currently deployed by 210 brokers and carriers in over 40 countries across the UK, US, mainland Europe and Asia Pacific.

What we want to be
Xuber wants to be regarded as the number one global insurance software provider by delivering products and services that are renowned for outstanding quality, reliability and innovation.

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